Privacy Policy

Last updated: May 11, 2026

AncileBase ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, request a demo, or contact support. This may include:

Name and contact information
Company name and job title
Billing and payment information
Correspondence and support logs

2. Information Collected via Our Services

When you use AncileBase agents to protect your infrastructure, we collect telemetry data necessary for threat detection. This includes:

System metadata (OS, container info, network connections)
Behavioral logs (system calls, traffic patterns)
Anonymized threat signatures

We do not collect or store the content of your application data or request bodies unless specifically configured for deep packet inspection by you.

3. How We Use Information

We use the information we collect to:

Provide, maintain, and improve our services
Detect and prevent security incidents and fraudulent activity
Process transactions and send related information
Communicate with you about updates, features, and support

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

With service providers who perform services on our behalf
To comply with legal obligations or protect our rights
In connection with a merger, sale, or acquisition of our business

5. Your Choices and Rights

You have the right to access, update, or delete your personal information. You can manage your communication preferences through your account settings or by contacting us.

6. Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@ancilebase.com.

2. Information Collected via Our Services

When you use AncileBase agents to protect your infrastructure, we collect telemetry data necessary for threat detection. This includes:

System metadata (OS, container info, network connections)

Behavioral logs (system calls, traffic patterns)

Anonymized threat signatures

We do not collect or store the content of your application data or request bodies unless specifically configured for deep packet inspection by you.